Description:

Project Name:
Appeals Commission Case Management System

Project Overview
Technology and Innovation requires Information Technology (IT) professional resources to provide a Senior Business Analyst for the project delivery of the Appeals Commission Case Management System to support the GoA Service Delivery within the ministry of Technology and Innovation.

Senior BA that will facilitate workshops, produce documentation of current and future state, produce RFP's and provide support, change management and coordination for implementation of software to modernize and enhance the business.

Duties:
• Lead consultations and facilitate stakeholder meetings.
• Create business requirements, functional specifications and technical requirements.
• Create new business and technical processes and complete business process reviews/re-engineering for existing processes.
• Facilitate business process improvement sessions.
• Facilitate vendor and business workshops to translate business requirements to technical requirements.
• Schedule, organize and lead project status meetings at all levels (business, vendor, TI) and other meetings as required.
• Provide support by bridging communication between vendors, client ministries, and corporate technical and business teams.
• Escalate unresolved issues/risks, options and recommendations.
• Participate iterative development to provide oversight and ensure TI connections are provided to vendor.
• Perform project coordination, business and technical analysis for implementation of a complex case management system.
• Prepare, update and manage documents defining the business requirements, software requirements, functional design, and project plans and schedules reflecting achievable deliverables for the applications.
• Prepare regular project status reports indicating project deliverables, possible risk and issues, time-lines and anticipated effort.
• Ensure appropriate project communication occurs to all parties involved during all phases of the project.
• Identify and support in the development of required user training and materials.
• Identify and support in the development and implementation of User Acceptance Testing.
• Additional responsibilities as required by the Project Manager for a Business Analyst or Lead Technical Analyst role

Equipment Requirements:
• Resource must provide their own computer and related equipment. The computer's operating system must be a modern version of Windows or MacOS that is compatible with Azure Virtual Desktop (AVD) and related software for remote access. Windows is preferred due to better compatibility. AVD/remote-related software will be installed on the resource's computer.
• In the event that the Contractor's resources are directed to work remotely, the Contractor shall be responsible for providing all of its equipment, including computers, software, printers, supplies, desks and chairs. However, the Province shall ensure that the Contractor's resources have the necessary access and credentials to the Government of Alberta's system.

Working Hours:
• Standard Hours of work are 08:15 - 16:30 Alberta time, Monday through Friday excluding holidays observed by the Province
• Work must be done from within Canada, due to network and data security issues.
• It is anticipated the role will be 100% remote, however in the event of an onsite meeting, the GoA does not pay for travel to attend on-site meetings, nor any expenses related to relocation, commuting, housing/accommodation, food/drink.

Notes on Location:
• This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province. At the time of providing such notice, the Province will advise of the expected duration of any such meetings or work sessions. However, time to travel and any associated expenses to and from Edmonton and/or travel within Alberta will be at no cost to the Province.
• The expectation will be for the resource to work from the office 3 days a Month

Incumbency:
• Previously this role was filled by a contractor, however, for this and all other opportunities, the Ministry seeks the best person to fill the role.

Background Check Required:
Standard Background Check:
• The Supplier shall, prior to commencement of the Services, provide the Province, on its request and at no cost to the Province, with criminal record checks.

Mandatory Training Courses:
• Once hired the resource will be required to complete all mandatory training which includes but not limited to Freedom of Information and Protection of Privacy Act and Security awareness training. There may also be some optional courses as well.

Anticipated Interviews Dates
• will be held between March 14 - 19, 2025.
Refer to the Job Posting attachments for the proposed form of contract applicable to this Contingent Resource Request

Scoring Methodology:
Financial/Pricing: 20%
Resource Qualifications: 20%
Interview Process: 60%

SUBMISSION MUST INCLUDE:
• RESUME
• ALL REQUIRED EXPERIENCE MUST BE DESCRIBED IN RESUME UNDER THE JOB/PROJECT WHERE EXPERIENCE WAS ATTAINED.
• EACH JOB/PROJECT MUST CONTAIN THE TERM OF THE JOB/PROJECT IN THE FORMAT MMM/YYYY to MMM/YYYY.
• RESOURCE REFERENCES
o Three references, for whom similar work has been performed, must be provided. The most recent reference should be listed first. Reference checks may or may not be completed to assist with scoring of the proposed resource.
Qualification
Additional Details

Payment Terms : Y030 - within 30 days Due net|Y015
Maximum Extension Term (Months) : 12

Qualification Assessment Must Have Education
• University graduation in business, management or a related discipline and four-year Technical Business Analyst (BA) experience; OR
• Two-year diploma in business, management or a related discipline and six-year BA experience; OR
• One-year certificate in business, management or a related discipline and seven-year BA experience; OR
• Eight-year BA experience" class="overflowAuto">Yes/No - (BA)The proposed resource must meet or exceed one of the following...
Yes Work Experience
Duration - Experience as a business analyst translating business requirements into detailed...

8 years

Duration - Experience in business process redesign, transformation and facilitation...

8 years

Duration - Experience with Change Management and supporting business change...

5 years

Duration - Experience with project coordination including ...

5 years

Duration - Experience with Vendor Management and coordination...

5 years

Duration - Experience with written and verbal communications including specific experience in...

8 years
Nice to Have Work Experience
Duration - Experience in facilitating meetings and communicating with senior management and...

5 years

Duration - Experience in the design, development and implementation of complex IT solutions.

5 years

Duration - Experience with User Acceptance Testing processes on large, complex...

4 years

Duration - Experience working in or for the public sector.

4 years

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