This position supports the management of the New York Branch application portfolio. This includes the following responsibilities for the New York’s in-house applications and purchased third-party applications:

Incident Management
Monitoring of Application Services and Processes
Change Management and Implementation
Management of internal IT controls and policies related to the applications
Coordination of tests and documentation of enhancements

This position supports NY changes, processes, and issues in Head Office Applications (e.g. LoanIQ, Front Arena, EDW, etc.)

This position requires coordination with Head Office colleagues and third-party vendors/consultants.

Limited implementation work with SSIS, .Net, Python, and Tableau.

Specific Tasks / Responsibilities

Participating in status calls with business users, Head Office, and external consultants related to the application.
Ensuring all internal guidelines, and requirements are met for the applications’ documentation, change management, and incident management are met.
Troubleshooting and resolving technical issues that arise in the applications.
Managing and implementing changes to the applications

Requirements/Qualifications

.NET Framework, C#, PowerShell, HTML, CSS, JavaScript, Visual Studio
Azure DevOps
Python
MS SQL, SSIS, SSRS
Tableau is a plus
Windows Server, IIS
Effective communications & organizational skills
Self-Starter
Service orientation and attitude
Project Management, Test Management, & Business Analysis Skills
Bachelor’s Degree (Computer Science, Information Technology)
Financial Industry background
2 + years’ experience

Jeroboam Group, Inc.

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IT Application Management