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Quantitative UX Research Manager

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Menlo Park, CA • Seattle, WA • New York, NY + 2 more
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Facebook is looking for a Quantitative UX Research Manager with proven research, communication and people management skills. What makes a good candidate? Someone who has a breadth and depth of quantitative research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers from multiple research disciplines but all focused on developing metrics and insights the inform Facebook leadership about the health of the app. The role requires you to be an expert researcher with a proven track record of doing quantitative research that impacts a complex and diverse product. In addition, you need to have a proven track record of building and managing high-performing teams, preferably with quant researchers. You will be required to articulate the vision of the quant research team to design and product leadership and be a strong advocate for the role of quantitative research in product development. You must become a trusted, strategic partner to FB leadership and product stakeholders by communicating and demonstrating the value of quantitative user research, and by delivering insights that lead to measurable business value. You must contribute to design and strategic discussions and be an overall expert in the relationship between research, design, marketing and product. You must build strong relationships with other research teams at Meta to ensure a cohesive and cross-functional vision for Research at Facebook and Meta.

Quantitative UX Research Manager Responsibilities

Guide the development of surveys and quantitative research
Advocate passionately for Best Practices in research that are fit for purpose to meet needs of users and products
Build a measurement strategy and roadmap for the Facebook App to inform Senior Leadership about the health of the app and progress on company-wide strategy. Build and influence meaningful cross-functional relationships
This role is within a horizontal team requiring development of meaningful relationships with UXRs embedded in product teams.
Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions
Identify and prioritize short-term and long-term research that delivers impact
Allocate resources to ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge
Hire, develop, and retain talent

Minimum Qualifications

4 or more years of experience with consumer or enterprise products, consumer or employee insights, or product development
10 or more years of experience with user research, quantitative research
2 or more years of experience directly managing, coaching and developing full-time quantitative researchers
Track record of translating research into design and product
Proven track record of building and managing high-performing quant research teams, with researchers of different levels of seniority

Preferred Qualifications

Expertise in survey methodology, complex data analysis methods (e.g., causal modeling, trade-off analysis, sample weighting)
Experience vetting and managing vendors of survey respondent panels
Experience documenting complex processes and workflows
Experience managing senior researchers

For those who live in or expect to work from California if hired for this position, please click here for additional information.

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About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [redacted] .

$163,000/year to $226,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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Quantitative UX Research Manager