Web Design Manager

Townsquare Interactive

**This position requires you to work in our Charlotte Uptown office**

About Townsquare Interactive:

At Townsquare Interactive, we specialize in empowering small and medium-sized businesses to thrive. Our stellar business management platform enhances customer flow, ensuring ongoing success. From comprehensive business management software to website design, SEO, social posts, and reputation monitoring - we have all your digital needs covered. Our mission is to simplify success for businesses of all sizes.

We love what we do and strive to excel every day. As leaders in the online marketing space, we've created a fun, hardworking and innovative environment that offers both challenges and rewards.

The Web Design Manager Opportunity:

We are seeking a creative and tech-savvy design manager to lead our in-house web design team.  The ideal candidate has a passion for effective employee engagement, strategy implementation, and team building. This person will be responsible for the quality and timely delivery of all website builds for new and existing clients.

Responsibilities:

Strategic Leadership

Stay informed on web accessibility requirements and industry changes to inform decision-making.
Set clear goals and provide the tools and support for the team to succeed.
Identify and eliminate operational roadblocks preventing team success.
Lead by example with integrity and ethical behavior.

Team Management

Manage and mentor a high-performing web design team.
Foster a collaborative, supportive work environment.
Provide feedback, guidance, and training to enhance skills.
Address performance issues with coaching and support.

Quality Assurance

Ensure our delivered websites are easy to use and conform to UX/UI best practices.
Conduct monthly audits to evaluate delivered website designs for content accuracy and design quality.
Collaborate with Quality Assurance leadership to improve quality checks and rectify routine designer errors.

Performance Reporting

Present regular performance reports, including metrics, achievements, and recommendations.

Townsquare Media, Inc

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Web Design Manager