At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a 'Great Place to Work' four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.
Improving lives and elevating performance are at the heart of everything we do. That's why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.
In this role you will leverage your technical expertise and attention to detail to support the many different offerings of the Data Products Team. You will combine your technical expertise with expert-level problem-solving skills to ensure our production systems consistently meet the highest standards. Reporting to the Team Lead of Data Products, you will play a crucial role in delivering high-quality and timely product offerings.
You will thrive in this role if you possess meticulous attention to detail along with the drive and passion to solve challenges using your critical thinking.
About the team:
The Data Products team is a dynamic group in the Shields Technology department. We pride ourselves on delivering novel data insights across the Shields enterprise. We partner with stakeholders to develop, maintain, and enhance standard data offerings that support functional areas across the business including financial forecasting, operational execution, strategic directions, and executive insight.
Job Responsibilities:
- Investigate and resolve production issues in a timely manner
- Proactively partner with our DevOps team on server and database loads, identifying areas for improvement
- Communicate with key stakeholders on the status of production issues and estimated times for resolution
- Manage and optimize the timing of production automation jobs
- Proactively monitor production jobs to identify points of failure and potential unseen risk
- Identify bottlenecks in data processing and optimize queries to ensure efficient data product generation and fast response times
- Perform impact analyses to understand how a proposed code update will impact reporting output
- Run, monitor, and communicate with stakeholders on status of monthly Data Products processes. These processes include accreditation reporting, financial reporting, and Patient-level operational reporting
- Review and validate quality code before deployment to ensure it meets functional and technical requirements
Job Requirements
- Experience
- 3+ years of experience in a Data QA role
- Bachelor's Degree, ideally in a STEM or computer science discipline
- Skills
- Expert SQL skills a must
- Working knowledge of programming languages such as Python or Bash is a plus
- Experience with Tableau and/or other Business Intelligence software is a plus
- Ability to diagnose root causes of data issues and implement effective solutions quickly
- Excellent written and verbal communication skills with both technical and non-technical audiences
- Proactive, customer-focused, and process-oriented mindset
- Strong analytical skills to interpret data patterns and identify anomalies
- Ability to work independently and as part of a team to troubleshoot and resolve issues
- Ability to support multiple priorities concurrently
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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
