Vestas American Wind Technology has an immediate opportunity for a Field SCADA Technician to support Vestas Supervisory Control and Data Acquisition (SCADA) systems, including servers, controllers, fiber optics, ethernet communications, routers, switches, and data collection.
The SCADA Technician provides primary hands on and remote support for maintenance of SCADA systems and cybersecurity technologies in support of SCADA staff for both internal and external customers. Field SCADA Technicians are tasked with complex questions and inquiries for areas of SCADA performance, behavior, and capability, as well as expected to maintain effective internal and customer facing relations both remotely and in person onsite.
Responsibilities
• Act as the Daily SCADA focal point for the given Area receiving and actioning tasks from the AME plant team via the SCADA ticketing system.
• Support the SCADA staff with technical matters related to the SCADA systems, including responding to complex customer and vendor inquiries, troubleshooting efforts/projects and root-cause analysis.
• Provide on call support for the customer and attend weekly meetings with customer to discuss technical details
• Provide training and direction to techs and site managers in the region on specific SCADA and reporting topics
• Provide local and remote support for SCADA equipment life cycle replacements
• Investigate and address with Turbine communications with the SCADA systems
• Support sites and SCADA staff in maintaining communication network to support SCADA operations.
• Implement changes to the daily operations of site hardware and software for SCADA systems
• Provide on call support for regional SCADA issues
• Other related tasks as directed
Qualifications
• Minimum of 2 years or equivalent experience in installation and maintenance of servers, networks and PLC's. HP Proliant experience advantageous.
• Has working knowledge within Microsoft OS, Server and SQL including administrative functionalities.
• Innate knowledge of computer system components and operation (routing, Switching and Microsoft operating systems) as used in SCADA environment.
• Cisco experience is desirable.
• Ability to work with key internal and external customers daily, manage expectations and influence customer satisfaction.
• Ability to answer complex technical questions, with some preparation, in a way that technical as well as non-technical audience can understand concepts.
Competencies
• High attention to detail and execution standards. Multi-tasking a must.
• High level of professionalism and interpersonal communication skills to manage internal/external customer relationships.
• Able to effectively collaborate with employees at all levels of the organization.
• Proven ability to achieve high level results through continuous improvement methodology.
• Goal-oriented individual who works well on taking on responsibility and achieving results as part of a larger team.
• Ability to work professionally in a time-sensitive setting in high stress situations
• Provide excellent customer service
What We Offer
We offer an exciting position with great development opportunities in an inspiring environment at the world's number one wind turbine producer. We value initiative, responsibility, and accuracy. You will become part of an international environment with a commitment to sustainability and safety and you will work among colleagues that take care of each other.
Attractive pay and one of the most comprehensive benefits plans in the industry. Great benefits coverage that includes dental and vision
Generous Paid Time Off policies\
Great401(k) plan (with employer match)
Tuition assistance
Main KPI's
CCPA Notice for California Applicants
BEWARE - RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link,https://www.vestas.com/en/careers/our-recruitment-process
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.
About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
