Education
- Associates degree in Information Technology or a related field is preferred.
- A combination of education, training and experience may be considered in lieu of a degree.
Work Experience
- A minimum of 2 years' progressive experience in a related field required.
- Experience at working both independently and in a team-oriented, collaborative environment is essential.
Licenses and Certifications
- CCNA -- Cisco Certified Network Technician is preferred.
Knowledge, Skills, and Abilities
- Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
- Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.
- Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.
- Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
- Serves in a "player coach" role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems.
- Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends.
- Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
- Ability to take instruction and independently execute on the directives.
- Ability to read engineering drawings (network designs documents, rack elevations)
- Knowledge of a broad range of network infrastructure cable types and best practices.
- Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment.
- Strong written and oral communication skills.
Level of Autonomy
- Work is accomplished without considerable direction.
- Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results.
- Exerts significant latitude in determining objectives of assignment.
- Takes calculated risks with consultation from the expert.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Some WWT customers have a COVID-19 vaccine requirement. In order to work on projects for these customers, employees must be fully vaccinated or have an appropriate religious or medical accommodation.
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
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