OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.
When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
ResponsibilitiesWeatherford is hiring a Technical Writer for our facility Forth Worth, Texas. Location: 1132 EVERMAN PARKWAY
FORT WORTH, Texas 76140-4940Job Purpose We are looking for a Technical Writer to work closely with our engineering, production, and quality control teams to develop comprehensive technical documents that will be used by our internal teams. This role will be responsible to collect, organize, and distill information from complex multi-stage manufacturing processes into easy-to-follow work instructions that are clear and concise. The individual in this role will interview our subject matter experts, closely observe the production processes, and review technical specifications. Information utilized to create these documents will be obtained primarily from industrial and internal standards, as well as current practices in collaboration with process technicians, product engineers, and quality specialists.
Roles & ResponsibilitiesSAFETY, SECURITY & COMPLIANCE
- Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices and complies with the Company's Rules to Live By
- Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, our processes, customers or the communities in which we live and work at risk
- Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology and best business practices to exceed customer expectations
QUALITY
- Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System
- Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.
OPERATIONS
- Plan, research, write, and edit documentation related to the manufacture, assemble, inspection, and testing of oilfield equipment using established practices for a variety of audiences, both internal and external.
- Acquire, organize, and synthesize complex information by working directly with technicians, product engineers, and quality specialists, conduct interviews, and meet with cross-functional teams of SMEs.
- Ensure compliance with industry and internal standards, including regulations
- Participate in the development and implementation of document control processes and procedures
- Comfortable witnessing a process and converting it into step-by-step instructions repeatedly
- Comfortable shadowing an electromechanical technician for the entire manufacturing process
COMMUNICATION
- Maintains effective communications with all key stakeholders both internal and where appropriate external.
FINANCIAL
- All employees have an accountability to the organisation to be financially responsible whether they are in charge of a function budget or simply their own expenses.
- Costs incurred should be within approved budget, processed within agreed time frames & following the relevant financial policy and procedure.
PEOPLE & DEVELOPMENT
- Employees have a responsibility for developing their own careers within the Company including completing all necessary function, compliance & business standards training to enhance their knowledge, skills and experience.
- Employees should engage on a regular basis with their line manager to discuss their personal performance, objectives and opportunities to enhance their skills and experience to support their career potential.
VISION & LEADERSHIP
- Demonstrates leadership, ethical behaviour and adherence to Weatherford standards at all times.
QualificationsExperience & EducationREQUIRED - Bachelors in English, Technical/Professional Writing, English, Computer Science, Journalism, Communications, or related field with an emphasis on technical communication. An equivalent combination of relevant education and/or practical experience may be considered.
- Three or more years' experience with demonstrated English language writing ability.
PREFERRED- Experience working in a manufacturing environment
Knowledge, Skills & AbilitiesREQUIRED - Strong technical aptitude with an ability to quickly learn, understand, and communicate complex concepts.
- Possess an understanding of the documentation development process
- Excellent written and verbal communication skills, with a thorough knowledge of English grammar and style.
- Proficient in authoring and publishing documentation using industry-standard Help Authoring Tools (MadCap Flare preferred), Microsoft products (MS Office, MS Visio, etc.), and Adobe products.
- Excellent analytical, organizational, and problem-solving skills. Able to work independently or collaboratively.
- Manage several projects concurrently and demonstrate flexibility and adaptability.
- Strong interviewing skills. Must be able to build and maintain good relationships with SMEs located in multiple locations and time zones.
- Experience working in an Agile environment.
PREFERRED- Experience using issue tracking systems and other information storage, sharing, and retrieval systems (Teams, SharePoint, Confluence, etc.).
- Experience using source control systems to manage and publish content (Perforce, TFS, Git, etc.).
