Overview
Human Resources Manager
The Human Resources Manager develops, executes and manages human resource initiatives and responsibilities within assigned client groups. This person leads employee relations, performance management, talent development, total rewards, legal compliance, and diversity, equity, and inclusion. The Human Resources Manager partners closely with Senior Leadership to set strategies and priorities that ensure a positive and productive work environment. This is a full-time, salaried, exempt position.
What We Stand For
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Position Reports To
Human Resources Director
Principal Duties and Responsibilities
Employee Relations
Oversees and manages investigations of escalated employee and management issues, complaints, and situations
Prevents and resolves employee relations issues, working with the HR director and the client group leaders, to conduct internal investigations, resolve escalated conflicts including harassment, discrimination, and general conduct as necessary
Examines the source of problems and conflict between employees and provides recommendations and coaching to leadership
Performance Management
Develops the program and process to identify, document and communicate performance successes and issues consistently
Leads the process for reviews, performance appraisals and individual development plans, communicates objectives, and holds leaders accountable for effective and timely delivery
Partners with leaders to develop effective employee development programs and provides coaching, development and guidance to leaders and employees
Monitors attendance performance, turnover, trends, and policy violations and makes recommendations for improvement
Actively engages with all employees in the client groups through observation, conversation, and coaching
Proactively recommends and coordinates professional skills and leadership training solutions based on identified needs
Company Culture
Drives the company's focus as an employee-first employer
Works to nurture and develop a positive work environment which ensures employee engagement
Supports a culture of diversity and inclusion by leading all DE&I initiatives and creates new initiatives to build a stronger sense of belonging at The Container Store.
Partners with Senior leaders to propose initiatives and programs to strengthen employee engagement and company culture, including reward and recognition programs
Develops and drives communication with leaders and employees in the form of presentations, written communication, and individual conversations
Legal compliance and administration
Ensures legal compliance with various governmental laws and regulations regarding employment
Manages the revisions and creation of relevant policies for the client groups in partnership with the HR Director and support center leadership
Provides policy and procedure explanation and employee benefits information to employees and management as necessary
Oversees employee leaves of absence and open enrollment process, in partnership with support center team
Serves as the client groups point of contact for Senior Leaders and Operations management
Recruiting and Hiring
Reviews resumes and interviews candidates, as needed, for final hiring decisions in partnership with Corporate talent acquisition
Manages contract labor as necessary by building partnerships between The Container Store and temporary staffing agencies, negotiating rates, terms and contracts and ensuring they meet the ongoing staffing demand
Responsible for maintaining discretion related to all confidential/sensitive company and customer information
The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
Competitive Pay
Medical/Dental/Vision Plans
Discount: 50% on elfa, 40% on Merchandise and Gift Cards, 30% on Installation
Paid Time Off plus Holidays
401(k) Retirement Plan
Employee First Fund: providing grants to employees experiencing unforeseen emergencies
Experience and Skills Required
College degree preferred
5+ years' experience in a human resources role
PHR, SPHR, SHRM-CP and/or SHRM-SCP certification preferred
Thorough knowledge of employment-related laws and regulations
Experience in a Manufacturing, Retail Stores, and Corporate environment preferred
Ability to travel up to 20% a year, based on the business needs
Strong presentation ability
Strong computer skills: proficiency in SharePoint, Outlook, Word, PowerPoint, and Excel
Ability to pass background checks and investigations due to foreign, federal, state and local regulations; based on position responsibility and sensitivity, periodic check and reinvestigations may be performed
Experience managing others including career development, directing and evaluating work
Knowledge of industry business and passion for following trends in the industry
Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization
Ability to quickly separate the mission-critical tasks from the lower priority tasks; focuses on the most value-added projects of the day or week
Flexible, with a positive attitude and passion for knowledge
Strong time management and organizational skills with the ability to successfully manage multiple projects at once
Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure
Makes strategic and effective decisions in the best interest of our customers and our company, taking care to objectively process information
Ability to work within and exemplify The Container Store brand which we describe as matchless, fun, authentic, team, sustainable, life-changing, unique, trust and partnership
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the Americans with Disabilities Act
Office Physical Requirements
State Specific Notices
PDN-9c5634eb-d3ef-4290-9ea9-73532bc8287e