Imagine a career at one of the nation's most advanced health networks.Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.SummarySupervises staff within the scheduling department and ensures departmental administrative responsibilities are met. Manages all material and human resources and establishes a culture of service excellence focusing on patient engagement, physician, and colleague satisfaction.Job DutiesMonitors the overall performance and participation of the team using reports and scheduling software.Assists in overall financial/budgetary management of the departments through the evaluation of services and analysis of departmental operations.Implements a workload standard and identifies opportunities for cost reduction and/or productivity improvement.Restructures staff assignments to meet any changing needs of the department including absences, vacations, and training.Develops and maintains schedules and forecasts workloads and staff requirements.Maintains compliance by educating staff on all scheduling guidelines and related protocols and holds staff accountable for adherence to these requirements.Utilizes available quantitative and qualitative data for analytical decision making and monitors data trends, and makes recommendations for change.Minimum QualificationsHigh School Diploma/GED 2 years in a healthcare environment, preferably in a front-line leadership role. Ability to function independently as well as interdependently. Ability to effectively plan and delegate the work of others. Highly proficient in Microsoft Office programs. Must be able to work in a fast paced environment. Self-starter with strong planning skills. Preferred QualificationsAssociate’s Degree or Bachelor’s Degree Knowledge of physician practice and/or diagnostic processes and protocols. Physical DemandsLift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.https://youtu.be/GD67a9hIXUY