Company Description
Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.
Job Description
Job Summary To provide transparency to business metrics and intelligence through data and analytics visualization. The Operations Analyst will be focused on working with our Sales, Commercial & Sales Operations and Supply Chain Teams to ensure performance data is available to the business, while also supporting the sales team with key operating metrics, such as; open orders and past due invoices. The Operations Analyst will be a key driver for improving business effectiveness and efficiency, via utilization of business tools, including SFDC, Tableau and SAP. The OA will also be a contributor to training programs for the Teams on business tools and processes.
Key Characteristics (Highlight characteristics required to succeed in the role)
• Ability to multitask
• Ability to work in a high paced environment
• Ability to work with multiple layers of the organization
• Ability to analyze data and report out effectively Duties & Responsibilities
• Measures performance of various systems.
• Creates customers in the VWTS systems.
• Sets up sales orders.
• Sets up projects.
• Follow up on customers on credit hold.
• Prepares work orders for aftermarket FSRs
• Tracks PO shipping.
• Invoices Projects.
• Follow up on Accounts Receivable.
• Follows up on Vendor invoice payments.
• Tracks commission to ensure correct payments.
• Receives materials goods in the VWTS systems.
• Releases projects in SAP.
• Maintains and updates Sales Tax in the portal.
• Understands and evaluates business key performance indicators and critical to quality.
• Periodically supports business review activities.
• Business Analysis & Improvement
Qualifications
Knowledge, Skills & Abilities
• Computer literate with advanced working knowledge of Microsoft Excel
• Excellent listening, interpersonal, communication and influencing skills.
• Advanced presentation skills and comfortable in conversations with all levels of leadership.
• Ability to understand the wider business picture and confidence to challenge priorities.
• Numerate, accurate and excellent attention to detail.
• Good organizational and administrative skills.
• The ability to prioritize and plan effectively and to work to deadlines.
• Good team working skills & problem-solving skills.
Education & Experience Required:
• Degree in Business or Accounting or equivalent business experience
• Experience of using SAP and other Customer Relationship Management (CRM) tools Preferred (if applicable):
• Highly Resilient, Proactive, Self-motivated, Reliable
Additional Information
• Office environment
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.