Qualifications
Education
- Bachelors (4 year) degree in a relevant field (business, engineering, MIS, etc.)
- Masters or MBA, desirable but not required
Certifications
Work Experience
- 5-8+ years as a Service Delivery Manager, Program Director or client-facing Consultant at the Manager or Sr. Manager level
Specialized Knowledge, Skills, and Abilities
- Proven track record of building complex relationships and partnerships that generate high value
- Corporate leadership background and varied experience across different verticals.
- Leader with Executive presence
- Curiosity, a can-do attitude and the ability to learn quickly and thrive in a complex, dynamic environment
- Familiar with the Software Development lifecycle and an understanding of the support components, integrations and various applications
- Self-starter with outstanding organizational skills and ability to track multiple project deliverables with minimal direction
- Strong analytical and creative problem-solving skills
- Ability to make decisions and progress in the face of ambiguous and at times overlapping priorities; i.e. Managing to fixed scope and date scenarios
- Strong command of solutions for business operations, technology, processes and challenges
- Excellent estimation abilities in scoping work in a highly complex environment.
- Excellent problem solving, organizational, decision-making, written, oral and interpersonal skills.
- Highly developed communication and presentations skills with a superior ability to effectively communicate and present complex concepts and issues to leadership teams in a highly compelling, persuasive, fact-based manner.
- Highly skilled at working cross functionally with technology, service, marketing and product teams to create, implement and evolve solutions to drive tangible, measurable client results.
- Experience with Agile development practices leading multiple teams
- Experience with project financials and understanding P&L
Working conditions (if needed)
- Travel as needed to customer sites up to 30%.
Want to learn more about Consulting Services? Check us out on our platform: https://www.wwt.com/consulting-services
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Diversity, Equity, and Inclusion is more than a commitment at WWT -- it is the foundation of what we do. Through diverse networks and pipelines, we have a clear vision: to create a Great Place to Work for All. We believe inclusion includes U. Be who U are at WWT!
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities
Locations Include: MO, IL, GA, TX, FL, SC, KY, TN, KS and potentially others