A Brief Overview
Under the direction of the Vice President Operations, the Director of Operations is responsible for the leadership, operational, and financial oversight of their assigned communities and team to achieve company goals. This role's oversees a portfolio of properties and directly coordinates management of the assigned Community Directors. This position may work from a home office or office out of one of our properties or regional offices.
What you will do
- Performs all tasks typically associated with managing staff such as, recruits, hires, trains, coaches, evaluates, and disciplines, up to and including termination of direct reports. Ensures the Community Director are satisfactorily leading his/her team to meet the goals and expectations set forth.
- Serves as Hunt’s liaison with the Government and maintains an open line of communication with the local and other Government entities as necessary.
- Works as operational liaison between Vice President Operations and Community Director.
- Manages operations by directing and coordinating activities consistent with established goals, objectives, practices, and policies of the company.
- Sets specific goals for each property to ensure maximum focus and motivation for the team.
- Implements and follow ups on company initiatives designed to ensure sustainability of the projects.
- Works with the Vice President Operations to improve processes and management methods to generate above budgeted NOI.
- Provides mentoring and empowers site teams to operate independently, utilizing corporate support as needed.
- Assists Vice President of Operations with oversight and confirms Capital Projects are being completed in accordance with the approved budget.
- Mentors Community Directors in preparing annual operating capital budgets in coordination with the Vice President Operations.
- Participates in all property reporting requirements, both internal and external (i.e. DOD reports, Hunt board reports, Lender reports, etc.).
- Works with Community Director in the coordination and development of Annual Business Plans to present to Vice President Operations.
- Reviews, analyzes, and interprets current market and economic trends that may impact the property and implement short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
- Conducts property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, general appearance, and appeal.
- Provides professional representation to command, housing, and other external parties both on and off site while representing Hunt Military Communities.
- This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
- Bachelor's Degree in Business Administration, Marketing, Property Management, or other related discipline. Preferred
- Six to seven years’ previous multi-unit property leasing oversight experience at a Community Director level or above. Required
- three to four year’s previous experience managing others. Required
- Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
- Previous experience with YARDI is preferred.
- Strong verbal and written communication skills.
- Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
- Strong computer skills and proficiency with MS Office applications.
- Required to possess and maintain a valid driver’s license
- High performing, self-starter with excellent organizational and customer service skills, as well as the ability to work independently.
- Flexibility and time management skills are critical.
- Must demonstrate excellent written and verbal communication skills and interpersonal skills, particularly the ability to communicate effectively with all levels of management and industry and government professionals.
- Strong financial analysis background, excellent leadership and motivational skills are required.
- DL NUMBER - Driver's License, Valid and in State Required
- Certified Professional of Occupancy (CPO) Preferred
- Accredited Residential Management (ARM) Preferred
- Certified Apartment Manager (CAM)-NAAHQ Preferred
Compensation
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $116,400 - $146,300, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.
