Job SummaryUnder limited supervision, traveling between hospitals to provide in-field support and service for Neptune medical equipment. The environment and culture for this role is fast-paced and you'll constantly be on the go. It requires the ability to solve complex problems while maintaining strong relationships with our customers, sales representatives, and other internal partners. Candidates must be willing to spend most weekdays traveling, be capable of successfully communicating with our customers, and have strong documentation skills.
Job DescriptionMAJOR RESPONSIBILITIES- 100% travel between hospitals and surgery centers based on assigned service requests.
- Troubleshoot and resolve equipment issues, replace mechanical components in accordance with outlined protocols.
- Provide scheduled preventative maintenance and testing on equipment validating proper functionality.
- Build positive relationships with Medline customers, peers and internal partners.
- Document all service activity and results to maintain quality records.
- Analyze, review, and recommend technological solutions and innovative techniques to reduce expenses and improve cost structure while maintaining or improving quality.
MINIMUM JOB REQUIREMENTSEducation- Bachelor's degree in an Engineering discipline.
Work Experience- At least 2 years engineering experience.
- Technical writing, research paper writing, and/or experimental design experience.
- ERP systems knowledge and experience.
- Intermediate skill level in computer and systems use (Microsoft Word, PowerPoint, and Excel)
PREFERRED JOB REQUIREMENTSWork Experience- Minimum of 3 years technical service experience or equivalent experience
- Bio-medical equipment maintenance, repair and installation experience preferred, proficiency and/ or familiarity with test equipment (multimeters, electrical safety analyzers/gauges).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$77,480.00 - $112,320.00 Annual
This salary range is an estimate and the actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
