Responsibilities

*Under the general supervision of the IT Director/Manager, provides technical

assistance in the use of administrative computing systems including MS/Multon,

Windows Server Systems, IT infrastructures, as well as various reports

*This individual will learn knowledge of manufacturing systems while also providing

technical assistance as described

*Assist project teams in providing systems analysis and coordination in support of major

system implementation

*Provide Desktop and Hardware Support for laptops, printers etc provide

recommendations for hardware (IT/Manufacturing) and software as requested

*Provide recommendations for hardware (IT/Manufacturing) and software as requested.

This will be achieved by gathering end-user requirements, analyzing existing systems,

researching vendor specifications, and then reporting and presenting to IT team

members as appropriate for further review

*Provide training & technical supports to end users on use of new/existing systems

*Work collaboratively on Automation/PLC troubleshooting/improvements between

manufacturing related systems and related equipment

* Assist in network design and implementation.

* Provide network support with a variety of operating systems.

* Mixed Linux/Windows environment

* Help desk - help users with phones, laptops, desktops, printers, scanners,

time clocks, video camera.

* Install and configure computers and network equipment.

* Maintain network connectivity of all computer workstations.

* Provide network support to users.

* Maintain servers and associated hardware, applications, services, and

settings.

* Develop and monitor policies for the use of network resources.

* Implement and manage disaster recovery and back-up.

* Evaluate and recommend security improvements and system upgrades.

* Monitor network to ensure optimal performance.

* Create and maintain network users/permissions.

* Test release of products to minimize user impact and ensure compatibility.

* Create technical support documentation for systems and applications

* Work in a manufacturing environment

Qualifications

* Related Bachelor Degree; or 3 years related experience and / or training; or

equivalent combination of education and experience - Strong troubleshooting

methodology is required.

PI1e147a496797-29448-34844935

PDN-9c8884b0-4589-4949-bfe1-86dec45d02ef

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