Carolyn Smith

Skills

Black/Grey Box Manual Cross-Platform Software Testing, Web / API Testing / Postman, Mobile Testing (Android / iOS), Software Development/Testing Life Cycle (SDLC/STLC), User Acceptance Test Script Development & Admin, JIRA / Confluence / Test Rail / Scrum / Kanban, Agile, Agile Hybrid, and Waterfall Methodologies, MSSQL Server, Hospitality Property Management Systems, Business Analysis, Selenium, Versioning Systems – GIT / Team Foundation Server, Snowflake Cloud Data Warehouse, AWS Redshift, Content Creation, Salesforce CMS System Administration, Hardware / Software Troubleshooting & Repair, Customized Individual and Group User Training

About

Proven IT professional with expertise in automated and manual quality assurance, user training, software and hardware testing and troubleshooting, hospitality property management systems, website content creation, data management, cloud computing, business analysis, Salesforce administration, and more. Record of “going the extra mile” to ensure end users’ best experience while staying within budget. Expert in analyzing, solving, and communicating solutions to problems in an efficient, concise, and understandable manner.