Christopher Gingerich

IT Support Specialist

York, Pennsylvania, United States

Skills Google Workspace, Addigy, Watchman, Apple Business Manager, Atlassian, Udemy, 1Password, Monday.com, MacOS, Windows OS, Adobe Photoshop, Zapier, Zoom, Visual Dialogscript, Mobile Device Management (MDM), API, Rippling

About I have over 12 years of experience in managing, maintaining, and migrating various IT systems and domains for a leading online form builder and workflow automation platform. I have successfully integrated newly acquired companies into their Google Workspace and merged their existing domains, ensuring a smooth and seamless transition for both employees and customers. I have placed orders for IT equipment and software from approved vendors, monitored order status, and maintained an inventory of available IT equipment, ensuring proper storage and organization. I have extensive knowledge in MDM and asset management.

I have also provided IT support and assistance to over 200 employees across different locations, using tools such as Addigy, Watchman, Apple Business Manager, Atlassian, Udemy, 1Password, Monday.com, MacOS, Windows OS, and Adobe Photoshop. Additionally, I have assisted in SOC2 assessments and remediated identified issues. I have developed and enhanced InsureSign, a digital document signing software, using Visual Dialogscript. I am passionate about solving complex IT problems and creating innovative solutions that enhance productivity, security, and user experience.