Skills
Network Administration | System & Application Software | Hardware | Network Security | Data Backups | Disaster Recovery Operations | Installation, Maintenance, & Configuration | Technical Support | Troubleshooting & Problem Solving | Documentation | Desktop Application Support | Information Security | Cross-team Collaboration | Process Improvements |
Windows Servers; Microsoft Office / 365; Active Directory; Exchange Server; SMARTS; Service Now; Putty, TeamViewer; Remedy Management Suite; AWS Cloud
About
Proficient Network Analyst / IT Specialist offering 20+ years of experience identifying, troubleshooting, and resolving technical issues for networks, hardware, system and application software, network security, and configurations. Proven ability to maintain secure, optimally functioning networks in priority environments to ensure smooth business operations. Skilled at providing quality customer service to efficiently resolve issues.
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