Michelle Cook

Skills

Project Management and Learning & Development
508 Compliance | Action Learning | ADDIE Process | Agile Methodologies | Audience Analysis Certified Project Management Professional (PMP) | Certified Scrum Master (CSM)
Conflict Resolution | Curriculum Design | Documentation | eLearning | Evaluation | Forecasting Hybrid Instructional Design | Instructor-led Training | Microlearning | Needs Analysis | Onboarding
Policy and Procedure Development | Project Charters | Project Planning | Project Scope | Project Turnarounds | Quality Assurance | Regulatory Compliance | Reporting Metrics Risk Mitigation
Schedule Management | Stakeholder Management | Team Leadership | Train the Trainer
Training Delivery | Waterfall

Managerial & Administrative:
Budget Management | Career Mapping | Change Management | Coaching | Collaboration
Consulting | Facilitation | Key Performance Indicators (KPIs) |Leadership Development | Mentoring | Performance Management | Problem Solving | Process Improvement | Recordkeeping | Research Resource Management | Servant Leadership | Standard Operating Procedures (SOPs)
Strategic Planning Supervision | Team Building | Vendor Management

Technology Platforms & Applications:
- Adobe: Acrobat | Articulate 360 | Captivate | Photoshop
- Microsoft Office 365: Excel | Microsoft Project | Microsoft Word | Outlook | OneNote | PowerPoint SharePoint | Skype | Teams
- Other: CRM | G Suite | HTML | Learning Management Systems (LMS) | Lectora | Miro Smartsheet SnagIt | Storyline 2 and 3 | Survey Monkey | Ultimate Survey | Web Design | WebEx

About

Senior learning professional with experience managing cross-functional project teams to plan and implement learning and development projects successfully. Effectively leads initial project intake and business development conversations to establish trust with the client, build rapport, and demonstrate credibility. Translates client requests into project plans and schedules and defines workflow, timelines, and deliverables. Coordinates projects end-to-end, from proposal to design to execution to evaluation. Analyzes data and identifies trends to advise executive Leadership on risk management and implementation issues. Proposes innovative solutions to problems that might impact project timelines and completion. A skilled leader committed to optimizing processes and motivating teams to deliver world-class programs that improve business performance.