Agency Partner Manager

If you are an energetic, highly motivated, can-do attitude individual who enjoys networking and establishing relationships to drive business we have the perfect job for you!

About Us

ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. We have 50+ team members spread across the globe with 30+ members based in Austin, Texas. We are seeking an ambitious and self-motivated individual with a positive attitude and a strong collaborative mindset.

What You'll Do

The Agency Partner Manager will help manage our Agency partners. You will become an integral part of our team managing and leveraging important business relationships, both established and new, responsible for contributing to the overall sales growth of our company. You will work closely with the senior management team and sales team.

Your Impact:

Act as the Relationship Manager/point of contact for agency partners
Build strong, worthwhile relationships with our agency Partners and track and ensure timely follow-up on all agreed actions including training sessions, customer sales & support referrals, and co-marketing activities
Book and conduct training sessions to ensure partners understand our products and services
Work closely with the sales team on partner referral opportunities
Establish and maintain effective tracking of agency lead referrals
Provide timely, relevant reporting to management regularly of the overall performance of the agency partner channel and summaries of agency initiatives undertaken
Achieve and exceed the annual quota

What We're Looking For:

Experience:
- 3- 4 years of Partnership experience in the e-commerce space with demonstrable experience in the Shopify ecosystem
- Proven ability to articulate complex ideas clearly and persuasively, both written and verbal
- Use an entrepreneurial mindset to identify and leverage new opportunities
Tech-Savvy:
- Proficiency with CRM systems; experience with HubSpot is highly desirable
- Experience with PartnerPortal or equivalent PRM System
Personality traits:
- Self-starter with a can-do attitude, and ability to learn quickly and work in a fast-paced environment, while getting down in the weeds to get the job done
Attitude:
- You're adept at navigating ambiguity and excelling in dynamic, rapidly growing organizations. You approach challenges with a positive attitude and take initiative to find solutions.
Mandatory Travel: Must be willing to travel and attend company events as needed

Why ShipperHQ?

This is a highly fast-paced environment where no two days will look alike. For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. You will learn more at ShipperHQ in a year than you would in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

Collaborate with a motivated team, directly tying your results to organizational success
Enjoy 22 days of PTO plus public holidays
Benefit from 401k Match
Medical, Dental, and Vision Insurance
Maternity and Paternity Leave

Logistics:

This is a full-time position working out of our Austin, TX office 2 days a week
Compensation is based on experience
Opportunity for Travel to conferences

At ShipperHQ, we're proud to be a team that's as diverse as the merchants we serve. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.

ShipperHQ

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Agency Partner Manager