Domestic & International manufacturer and service provider of medical device instrumentation and supplies with clients throughout the United States, Canada and 100 countries globally seeking Clinical Service Engineers based in Newark, NJ to cover the immediate and neighboring regions, metro and surrounding territory area including Canada. Diamond Diagnostics, with headquarters outside Boston, is seeking energetic and pragmatic individuals with good communication skills, self-confidence, and a can-do attitude.
Devices Include:
- Molecular Biology
- Clinical Chemistry
- Immunoassay
- Hematology
- Coagulation
- Microbiology
Responsibilities:
- Develop technical expertise in various clinical diagnostic analyzer user operations and service
- Perform Installation and training for Clinical Laboratory Analyzers
- Perform Analyzer Maintenance and Repair directly at laboratory sites
- Proactively respond to potential issues to minimize down-time for clients
- Diagnose and Resolve Product Performance Issues
- Ensure Customer Satisfaction
- Maintain electronic and written communication and service records
Qualifications:
- BS or MS Biomedical, Mechanical, Electrical or Electronic Engineering
- Previous Field Service Experience Required
- Clinical Device Experience Preferred
- Proficiency in Electro-Mechanical Repair
- Proficiency in Interpreting Schematics and Technical Documentation
- Clinical Device Experience Preferred
- Beckman, Roche, Sysmex, Quidel, Ortho, Abbott, Siemens, Stago, Instrumentation Laboratory, Radiometer, Tecan, Thermo Fisher, Cepheid, Hologic, Grifols Preferred Experience.
Job Type: Full-time
Pay: $75,000.00 - $95,000.00 per year
Benefits:
- 401(k) matching
- Life insurance
- On-the-job training
- Referral program
Schedule:
People with a criminal record are encouraged to apply
Work Location: On the road
