Company Description
Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. We are one of the world's leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Our ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.
Job Description
The Product Fulfilment Lead is accountable for executing orders from Aftermarket and Standard Products sales team for Veolia Ozone and UV products for customers in the municipal and industrial water treatment industries in North and South America. The Fulfilment Lead works directly with the Sales Managers, Sourcing, and Logistics team to meet the group's targets for sales and profitability while striving to ensure customer satisfaction. In addition, the Fulfilment Lead ensures that processes and metrics are in place for the team's smooth operation and ensures the procedures are being followed.
Key Responsibilities:
- Coordination of the business sales and revenue forecast.
- Compare and report actuals to forecast.
- Follow-up and coordinate on the order fulfilment (back-office activities):
- Receive and process customer PO, coordinate with sourcing to procure the material, provide the service, schedule.
- Coordinate sales tracking list.
- Coordinate the PO tracking list and its progress.
- Ensure that contracts are billed in a timely matter to ensure meeting of Revenue targets
- Support Sales of all ozone and UV aftermarket parts, services, and equipment Veolia can provide
- Meet and communicate with customers to evaluate their needs for parts and services
- Work with service technicians to ensure all customer technical inquiries are handled
- Promote positive attitude regarding the client and ensure customer satisfaction
- Work closely with Sales Director, Regional Business Managers, local representatives, and others on aftermarket trends, customer requirements, and resources required to meet sales goals and customer satisfaction.
Qualifications
Minimum Requirements
- Bachelor's degree in business administration.
- Ability to communicate with customers, clients and vendors.
- 5+ plus years of relevant industry experience
- Ability to communicate with Customer care coordinators, service techs, and internal and external customers
- Team leadership skills and able to give direction, delegate and facilitate individual and team task completion.
- Work closely with management in supporting company goals and deadlines.
- SAP expertise.
- Able to travel as needed
Additional Information
At Veolia, we realise diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organisation that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:
- Medical, Dental, & Vision Insurance Starting Day 1!
- Life Insurance
- Paid Holidays
- Parental Leave
- 401(k) Plan & Permissive Time Off (US only)
- Flexible Spending & Health Saving Accounts
- AD&D Insurance
- Disability Insurance
- Tuition Reimbursement
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
****Applicants are required to be eligible to lawfully work in the U.S or Canada immediately; employer will not sponsor applicants for work authorization for this opportunity****
VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of VWTS, and no fee will be due
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
