Product & Service Delivery Direct | M-I SWACO Specialists
Mission
The MI Drilling Fluids Specialist is responsible for maintaining safe, efficient, and reliable PSD to Customers. The MI Drilling Fluids Specialist identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery.
Responsibilities
These responsibilities are activities that correspond to the metro stops and key processes.
Perform Service
Prepare Field Deliverables
Remove and Secure Resources
Deploy and Position Resources
Prepare Resources
Verify Resources
Capture Field Data
Obtain Customer Acceptance of Delivery
Evaluate and Reconcile Resources
Implement Risk Response
Prepare Final Job Deliverables
Deliver and Archive Final Job Deliverables
Prepare Job Invoice Supporting Documentation
Verify and Prepare Resources at Product Line Location
Additional Responsibilities
- Ensure job deliverables are accurate and delivered on time.
- Responsible for service delivery execution.
- Participate in job risk analysis and continual improvement programs.
- Develop customer contacts to promote company products and services.
- Ensure company and regulatory standard compliance by implementing the CAT, self-assessments, and wellsite inspections.
- Participate in Service Quality Meetings with customers and improve performance using action plans.
- Participate in HSE and Quality initiatives.
- Wear PPE and observe HSE policies.
- Maintain the required safety training.
