Job DescriptionThe Director, Billing will be responsible for overseeing and improving the end-to-end billing processes related to several of Hub Group's business units. A successful candidate will be a highly motivated self-started that learns quickly and solves problems in a growing and dynamic environment.
Essential Job Functions with respect to the role: - Interface effectively between the individual team members, management of the business and leaders within the organization
- Oversee and manage the end-to-end billing processes related to the respective business units
- Constant focus on managing and improving results within KPIs, including DSO, AR Aging and Unbilled Revenue
- Proactively identify, communicate and resolve any financial, process or system issues identified on a day-to-day basis
- Identify underperforming areas and drive process improvements related to more accurate and timely billing with available resources
- Lead standardization efforts related to billing processes and build repository of desktop procedures and SOPs
- Interface regularly with IT to enhance system capabilities and drive efficiencies through technology and tools
- Understand and serve as the primary point of contact from a billing perspective with respect to customer agreements and contracts
- Serve as an escalation point of contact for customers with questions regarding billing activity
- Maintain trail of documentation throughout all processes for internal purposes as well as external audit requests, as applicable
- Maintain and build relationships with external service providers, as applicable
- Team and leadership responsibilities
- Oversee and manage all team members within areas of responsibility, including
- On-the-job training
- Goal setting
- Coaching
- Performance management
- Manage staffing needs by recruiting, selecting, orienting, and training employees, as applicable
- Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Maintain roles & responsibilities matrix with respect to team member tasks
Minimum Qualifications: - 10 or more years of invoicing/billing experience within the Transportation, Logistics, Consolidation, Fulfillment, Intermodal, or Final Mile spaces.
- Experience leading a large team of individuals in a dynamic and changing environment
- Strong understanding of billing system processes and controls
- Strong verbal and written communication skills
- Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment
- Bachelor's Degree, preferably in Finance, Accounting, Business Administration, or related field.
- Preferred experience with Oracle ERP
Salary Range - $95,000 - $110,000/year **This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand**
BEWARE OF FRAUD!Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind
- Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
- Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
- Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers
About UsHub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com
About UsHub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.
