OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

The Impact
As part of a larger Infrastructure Operations team reporting to the Director of Digital Technology & Enterprise Infrastructure - Lab Services, the Manager, IT will be responsible for driving success for the solutions servicing Integrations and Migrations.
We are looking for an objectives-driven, hands-on leader who is detail-oriented, time and cost-conscious, and a talented innovator. You will demonstrate an exceptional level of team building and the intuition to recognize and direct the varying elements of project and personnel demands that drive a successful technology company forward. You have the ability to make sound decisions after carefully gathering and evaluating the facts.

What The Role Offers

Continuously working on developing staff through training initiatives
Identifying and resolving team conflicts and eliminating obstacles affecting performance and providing guidance and motivation for the team to achieve goals outlined in established policies.
Providing technical or project management direction
Prioritizing time against project lists in a changing environment
Researching and recommending improvements to current processes and procedures and providing input on global direction
Communicating departmental requirements and working effectively with other internal departments
Managing, training, and developing staff ensuring high levels of employee engagement and the opportunity for upward growth with increased responsibility

What You Need to Succeed

Minimum 3 years of team management experience in medium to large enterprises, preferably with international exposure.
Proven experience managing technical SMEs across diverse skill sets.
Strong understanding of virtualization technologies, especially VMware.
Familiarity with major server hardware ecosystems like Cisco, HP, and Dell.
Expertise in public cloud platforms (GCP, AWS, Azure).
Ability to guide teams in troubleshooting and resolving complex issues.
Proven track record of managing multiple complex infrastructure projects simultaneously.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [redacted]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT - THE INFORMATION COMPANY
We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose.

CREATE THE FUTURE
We create economic growth that is inclusive and sustainable.

BE DESERVING OF TRUST
The world's most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology.

WE, NOT I
We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems.

RAISE THE BAR
We set high standards and exceptions, to learn, to be better.

OWN THE OUTCOME
We tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.

"We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets." - Mark Barrenechea, CEO & CTO

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