The Data Centers Site Services - Field Lead is responsible for supervising SLB field team members and safely providing customer with onsite technical guidance, parts receipt/condition tracking, reporting, and a primary point of contact for initiating offsite support as required. They will report to SLB Data Centers Plant Management while indirectly reporting to the Data Centers Site Services Manager. The job will require strong collaboration with Field Technicians/Specialists, Operations, Engineering, Manufacturing, and Project Management groups as needed to support the area of expertise and identifies opportunities for continuous improvement of product and service delivery and formally communicates findings.
Minimum Job Qualifications - Works injury free, achieves an injury-free working environment, and maintains the highest Health, Safety and Environmental (HSE) standards in our industry.
- Strives for continuous improvement in worker safety and is dedicated to ensuring that each employee understands, and acts in accordance with, the company's HSE policies.
- Works with high integrity and complies with corporate guidelines on business ethics.
- Complies with safety and corporate guidelines on business ethics.
- Main SLB representative and point of contact for customer while onsite.
- Support customer site representative with technical guidance and troubleshooting.
- Engage with SLB remote subject matter experts when advanced technical support is required.
- Effective communicator and organized.
- Ability to write detailed reports and robustly manage resources and tooling onsite.
- Perform robust inventory and condition assessment of SLB-manufactured parts and assemblies as arrives onsite.
- Required to have experience in Data Center Power Network, Cooling, and Transport Modules or must quickly train to acquire knowledge and expertise of assembly, testing, and troubleshooting processes.
- Will be required to travel interstate domestically on a 3-week / 1-week local rotation. Will be required to attend training and support SLB Shreveport Technology Center as schedule allows. Site locations include but not limited to: Red Oak, TX, Council Bluffs, IA, Lincoln, NE
- Will be required to utilize SLB laptop and use digital tools to perform job duties: SAP, Google BIM360/Bug, MS Office Suite.
- Strives for continuous improvement in worker safety and is dedicated to ensuring that each employee understands, and acts in accordance with, the company's HSE policies.
- Exercise discretion and maintain customer confidentiality standards
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and engineering drawings and BOMs,
- Proficient in MS Word and Excel.
- Experience in SAP for accessing and viewing engineering drawings and documents.
- Ability to speak effectively before customers, vendors, and employees at all levels within the organization.
- Ability to write detailed reports and correspondence.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent.
- Strong organizational skills.
- Ability to multi-task and manage multiple projects effectively.
