The Office Administrator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resource Department.
- Maintains accurate and up-to-date human resource files, records, and documentation.
- Lead and oversee temporary staffing levels including contract review, time bill approval, headcount activation/deactivation, coordinating temporary labor tours, liaising with 3 rd party staffing management, and temp to full time conversions.
- Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes.
- Maintains the integrity and confidentiality of human resource files and records.
- Performs periodic audits of HR files and records and Training Database to ensure that all required documents are collected and filed appropriately.
- Oversee the coordination and accuracy of job descriptions ensuring new jobs have appropriate descriptions reviewed by management and all personnel have a description on file.
- Provides clerical support to the HR department and submits inquiries to HR platform for entry to HR system.
- Support HR metrics and ad-hoc reporting to meet KPO requirements.
- Assist with payroll functions including calculations, answering employee questions, and submitting inquiries to correct payroll errors as appropriate.
- Facilitates new hire packet preparation and conducts orientation including I-9 verification process and benefits enrollment.
- First line support for most basic employee inquiries and questions.
- Submits HR system requests through proper channels for per diems, separations, time off quotas and other requests as applicable.
- Assists with planning and support of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday activities, and retirement celebrations.
- Support in HR related purchase ordering and follow through to PO completion.
- Actively support and participate on employee-led teams including engagement committee and safety teams.
- Participate in safety initiatives including submitting monthly safety observations, being a safety POC for emergency events and maintaining CPR/FA training.
- Develop and coordinate response, or provide direction, to external or internal employment verification, legal or other 3 rd party requests as applicable.
- Maintain HR knowledge through continuous learning pathways or professional certification/designation requirements.
- Performs other duties as assigned.
Minimum Job Qualifications - Proficient with Microsoft Office Suite or related software.
- Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and other system applications.
- HS Diploma or GED required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
- Excellent organizational skills and attention to detail