Our client is seeking a Full-Time Coupa, Enterprise Applications Administrator to support US based LNG export facility and service the global demand for North American natural gas. This Houston-based position will support the long-term development of clean and reliable North American energy supplies.
Essential Duties and Responsibilities: - Manage, configure, and maintain the Coupa platform to align with evolving business needs.
- Act as the primary subject matter expert on the Coupa system, providing guidance on best practices and platform capabilities.
- Oversee user access and permissions, managing restrictions across all modules, including Procurement, Contracts, Sourcing, and Supplier Information.
- Govern and maintain workflow configurations and company settings across various Coupa modules.
- Manage and support integrations between Coupa and ERP systems, as well as other connected applications.
- Troubleshoot and resolve technical issues, providing comprehensive support to users.
- Create and maintain detailed documentation to support training, change management, and system processes.
- Support periodic user access reviews and internal audits to ensure compliance.
- Collaborate with business users to identify gaps and recommend process optimization improvements.
- Address Coupa production issues through ITSM tools, resolving incidents, service requests, and user inquiries efficiently.
- Conduct unit testing and support user acceptance testing to ensure solutions meet business requirements.
- Work closely with multiple business units in a dynamic environment to support continuous system changes.
- Liaise with vendors to manage application enhancements, patches, and ensure compliance with organizational patching policies.
- Develop and maintain Standard Operating Procedures (SOPs) specific to Coupa administration.
- Provide strategic technical insights and recommendations to ensure applications are scalable, maintainable, and support long-term organizational goals.
- Demonstrate strong time management and prioritization skills to meet deadlines in a fast-paced, ever-changing environment.
- Uphold best practices for security and confidentiality when handling sensitive data.
- Create and update comprehensive documentation of application architecture, configurations, and processes.
- Perform additional duties and responsibilities as required.
Education and Experience, Knowledge, Skills & Abilities: - Bachelor's degree in Business, Engineering, Information Systems, or a related field, or equivalent experience.
- 3-10 years of hands-on experience with Coupa, with expertise across various modules (P2P, CLM, SIM, Sourcing, etc.).
- Proficient in configuring Coupa to support end-to-end lifecycle processes, from sourcing and supplier onboarding to procurement and invoicing.
- Skilled in implementing effective approval workflows to meet complex business requirements.
- In-depth understanding of Coupa's company setup across all modules and experience in managing user access and account security.
- Familiarity with ERP systems such as SAP, Oracle, or NetSuite.
- Strong analytical and problem-solving skills, with the ability to analyze business processes and suggest effective solutions.
- Proven ability to work independently and as part of a team, managing multiple priorities in a dynamic environment.
- Excellent written and verbal communication skills, with the ability to build strong relationships across teams.
- Previous experience supporting IT applications outside of Coupa is a plus.
- Adaptability to evolving business needs and a commitment to providing exceptional customer service.
Qualifications: - Bachelor's degree in Computer Science, Information Systems, or a related field. Equivalent work experience will be considered.
- Experience in the Oil & Gas or a similar industry is preferred
About Petroplan Petroplan is the trusted, specialist global Talent Solutions partner of choice for employers and professionals in the Energy sector. Since 1976, Petroplan has been here to help people like you make the most of the opportunities available and find the best fit for you as an individual.
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